How Can We Help?

The fastest way to reach us is via WhatsApp. We typically respond within minutes during business hours.

Mon to Sun, 10am to 7pm (excl. public holidays)

All Sonnelight products come with a minimum 1-year warranty against manufacturing defects. If you believe your product is faulty:

1. Contact us via WhatsApp with your order number or receipt.
2. Share photos or a short video showing the issue.
3. We'll assess and respond within 1-2 working days.
4. If the claim is valid, we'll arrange a replacement or repair.

For full warranty terms, see our warranty policy.